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*Notice about shipping delay of China warehouse after January 14

Due to the Chinese New Year holiday, orders shipped from China after January 14th will be delayed to ship until early february, orders shipped from overseas warehouse will be shipped as normal.We really apologize for the inconvenience.

1.About normal delivery time: 1-3 business days

  • Unless noted otherwise in the ordering pipeline, Anbernic ships all items within three days of receiving an order.

    *Delivery will be delayed by 5-7 business days in case of very large orders for new products launch or legal holidays.


2.Shipping way and Shipping time

 

Remark:
-Our products can be shipped from China to most countries in the world, but products shipped from overseas warehouses such as the United States, Australia, Spain, and the United Kingdom can only be shipped to the specific countries listed in the table. If you choose a product shipped from an overseas warehouse, but you cannot select the shipping method on the checkout page and there is a prompt indicating that the delivery destination address is wrong, it means that the overseas warehouse product you selected cannot be shipped to your country and city. Please try select an item sent from China to place a new order.

-The shipping way of other destination countries outside the form may also be express delivery such as FedEx. For details, please refer to the checkout page or consult our customer service.

*The tracking number will be sent to your email as soon as orders send out. You can check shipping status in the couriers' system within 12 hours.
*If you need help on tracking your delivery, or concern about a delivery time, we'll be on hand to answer your questions. Just email us to get the answer.


3.About Taxes And Shipping Costs:

The price of the product does not include customs tax. If your order needs to be shipped to Europe, you will need to pay the customs tax. The customs tax will be borne by the customer. The specific tax amount will be displayed on the payment page.Customers do not need to pay any other taxes other than customs tax.

All shipping fees are calculated automatically based on the actual weight (kilograms) of the goods /or the goods actual physical dimensions and recipients location.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary.

All orders must be paid for in full and in advance, including shipping fee. Shipping charges are non-refundable, except in rare cases of incorrect delivery.

If a delivery is confirmed lost, stolen or damaged before receipt, we will work with the courier to obtain information and arrange a refund or replacement at no further expense to you.

4.About changing the delivery address:

  • For orders that have already been shipped, in principle,Anbernic is not allowed to change shipping addresses.
  • For orders that have not yet been shipped, please contact Anbernic official customer service in time, email address: contact@anbernic.com


5.About canceling an order

-Customers may cancel an order before it has been shipped. To cancel an order, follow these steps:

  • Send an email to contact@anbernic.com
  • Put the cancellation request in the subject
  • Please include your order number

-If your order has already shipped, please refer to the Return Policy.

Please feel free to call if you have any other questions about cancellation.

    Customer Reviews

    Based on 60 reviews
    78%
    (47)
    18%
    (11)
    3%
    (2)
    0%
    (0)
    0%
    (0)
    Ł
    Łukasz Teska
    great device for retro enthusiasts

    the best feature of this device is its wonderful screen - every game looks just the way you remember it, no shaders needed
    it will play everything wonderfully up to the PS2 and NGC - but for this you have other devices
    although to utilize DC,PSP and N64 android is recommended
    battery life is not great but then again it charges very fast

    if you want an all around device, consider something like RG505, but for a second device meant for deluxe playing of up to the 6th gen - nothing is better

    R
    Ridleigh Gallacher
    Excellent build quality

    With all the research I have done on the RG552 despite its set backs. It’s an amazing product. The build quality is top notch. The screen (one of the main reasons to getting this model) is of high quality and impressive. The Anbernic RG552 carry case is also high quality and the RG552 fits like a glove.Out of the box it plays all my favourite old titles with the luxury of that big screen. Really looking forward to the updated model of the RG552.

    What I am hoping for (RG552 updated model)

    - PS2 gameplay
    - Better WiFi
    - BlueTooth
    - bigger onboard memory
    - More RAM

    Overall really happy with my purchase.

    Shipping was almost 3 weeks to Cyprus (purchased on the Official Anbernic Shop on Aliexpress. The seller was in constant contact when I asked questions.

    N
    Natacha Sousa

    Excellent product. Some roms doesn't save, but its only download a new one. Very good quality of constrution.

    N
    N Riley
    An Excellent Little Device!

    The console works exceedingly well and plays all of my games with ease and to be frank works way better than my old JXD S602. The build quality is very good in my opinion and I ordered a case which should arrive in a couple of weeks for it to keep it safe. For some of the hackroms I run I had to tweak the settings but the process was painless and the settings were easy to manipulate. For any new purchaser make sure you read the manual that comes with it, I was at first confused with how to access the menu when running a game but the actual command is really simple and it's all there in the manual. I have been thoroughly impressed and I look forward to buying more of this companies offerings in the future!

    L
    Leo Lee
    Power button modification

    Since the power button is erected from the body, the machine will start up inadvertently by bump on the power button. I tried 3 times in my rucksack until i feel hot inside.