*Notice about shipping delay of China warehouse after January 14
Due to the Chinese New Year holiday, orders shipped from China after January 14th will be delayed to ship until early february, orders shipped from overseas warehouse will be shipped as normal.We really apologize for the inconvenience.
For RG35XX orders shipped from China warehouse, the estimated shipping time is within 7 working days (calculated from the date of placing the order)
1.About normal delivery time: 1-3 business days
2.Shipping way and Shipping time
-Our products can be shipped from China to most countries in the world, but products shipped from overseas warehouses such as the United States, Australia, Spain, and the United Kingdom can only be shipped to the specific countries listed in the table. If you choose a product shipped from an overseas warehouse, but you cannot select the shipping method on the checkout page and there is a prompt indicating that the delivery destination address is wrong, it means that the overseas warehouse product you selected cannot be shipped to your country and city. Please try select an item sent from China to place a new order.
-The shipping way of other destination countries outside the form may also be express delivery such as FedEx. For details, please refer to the checkout page or consult our customer service.
3.About Taxes And Shipping Costs:
The price of the product does not include customs tax. If your order needs to be shipped to Europe, you will need to pay the customs tax. The customs tax will be borne by the customer. The specific tax amount will be displayed on the payment page.Customers do not need to pay any other taxes other than customs tax.
All shipping fees are calculated automatically based on the actual weight (kilograms) of the goods /or the goods actual physical dimensions and recipients location.
To determine the applicable shipping rate for items in your Cart:
The total shipping & handling cost will be listed under Order Summary.
All orders must be paid for in full and in advance, including shipping fee. Shipping charges are non-refundable, except in rare cases of incorrect delivery.
If a delivery is confirmed lost, stolen or damaged before receipt, we will work with the courier to obtain information and arrange a refund or replacement at no further expense to you.
4.About changing the delivery address:
5.About canceling an order
-Customers may cancel an order before it has been shipped. To cancel an order, follow these steps:
-If your order has already shipped, please refer to the Return Policy.
Please feel free to call if you have any other questions about cancellation.