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1.About delivery time: 1-3 business days

  • Unless noted otherwise in the ordering pipeline, Anbernic ships all items within three days of receiving an order.

    *Delivery will be delayed by 2-3 business days in case of very large orders for new products launch or legal holidays.


2.Shipping way and Shipping time

 

Remark:The shipping way of other destination countries outside the form may also be express delivery such as FedEx. For details, please refer to the checkout page or consult our customer service.

*The tracking number will be sent to your email as soon as orders send out. You can check shipping status in the couriers' system within 12 hours.
*If you need help on tracking your delivery, or concern about a delivery time, we'll be on hand to answer your questions. Just email us to get the answer.


3.About Shipping Costs:

All shipping fees are calculated automatically based on the actual weight (kilograms) of the goods /or the goods actual physical dimensions and recipients location.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary.

All orders must be paid for in full and in advance, including shipping fee. Shipping charges are non-refundable, except in rare cases of incorrect delivery.

If a delivery is confirmed lost, stolen or damaged before receipt, we will work with the courier to obtain information and arrange a refund or replacement at no further expense to you.

4.About changing the delivery address:

  • For orders that have already been shipped, in principle,Anbernic is not allowed to change shipping addresses.
  • For orders that have not yet been shipped, please contact Anbernic official customer service in time, email address: contact@anbernic.com


5.About canceling an order

-Customers may cancel an order before it has been shipped. To cancel an order, follow these steps:

  • Send an email to contact@anbernic.com
  • Put the cancellation request in the subject
  • Please include your order number

-If your order has already shipped, please refer to the Return Policy.

Please feel free to call if you have any other questions about cancellation.

    Customer Reviews

    Based on 60 reviews
    90%
    (54)
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    D
    Daniel Read
    Awesome device

    I love this thing - i get to play all my retro games on it and it’s great quality for the price. Recommend it!

    A
    Alexander Reyes Rodriguez
    Fantastic device

    I’ve been looking for a replacement for my original gameboy as it has no backlight. This not only is a perfect replacement for a gameboy, but for many other retro consoles. It has a wonderful screen, the buttons are great, the form factor is great. I definitely recommend this device to everyone looking to play their catalogue of retro games. Do yourself a favor and get a 128GB to replace the one it comes with.

    R
    Ruben Recio Cascon
    Amazing handheld

    I'm in love with this little device. It runs like a beast, battery life is surprisingly good and the general feel is of great build quality. I STRONGLY recommend upgrading the SD cards and firmware right away, it makes a huge difference.

    D
    Diego
    Nice but we need updates

    I really like my RG351V, BUT, I'm really worried about system updates and improvements. I've been looking forward websites and forums and people have said that Anbernic hasn't shown any intentions for system improvement, is it really or not?

    I'd like to know, please, many gamers have been installing customs firmwares, perhaps, It's a signal about what Anbernic has to do.

    K
    K Greene
    Amazing

    It’s incredible. I love it. Been playing it for a month and can’t put it down.