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1.About delivery time: 1-3 business days

  • Unless noted otherwise in the ordering pipeline, Anbernic ships all items within three days of receiving an order.

    *Delivery will be delayed by 2-3 business days in case of very large orders for new products launch or legal holidays.

2.Shipping way and Shipping time


Remark:The shipping way of other destination countries outside the form may also be express delivery such as FedEx. For details, please refer to the checkout page or consult our customer service.

*The tracking number will be sent to your email as soon as orders send out. You can check shipping status in the couriers' system within 12 hours.
*If you need help on tracking your delivery, or concern about a delivery time, we'll be on hand to answer your questions. Just email us to get the answer.

3.About Shipping Costs:

All shipping fees are calculated automatically based on the actual weight (kilograms) of the goods /or the goods actual physical dimensions and recipients location.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary.

All orders must be paid for in full and in advance, including shipping fee. Shipping charges are non-refundable, except in rare cases of incorrect delivery.

If a delivery is confirmed lost, stolen or damaged before receipt, we will work with the courier to obtain information and arrange a refund or replacement at no further expense to you.

4.About changing the delivery address:

  • For orders that have already been shipped, in principle,Anbernic is not allowed to change shipping addresses.
  • For orders that have not yet been shipped, please contact Anbernic official customer service in time, email address:

5.About canceling an order

-Customers may cancel an order before it has been shipped. To cancel an order, follow these steps:

  • Send an email to
  • Put the cancellation request in the subject
  • Please include your order number

-If your order has already shipped, please refer to the Return Policy.

Please feel free to call if you have any other questions about cancellation.

    Customer Reviews

    Based on 43 reviews
    Savannah Tesla-Snyder
    Exactly what he wanted

    I bought this for my husband specifically for older Pokémon games. It took him a bit to get everything figured out but he says it’s great and we’ll worth the money

    Cedric Bourgault

    Very satified. Great machine great game

    content de mon achat

    je suis très satisfait par cette achat , je n'ai pas réellement tester toute les capacités de cette petite console retro
    Mais le peu que j'ai joue l'expérience a été agréable un bon retour en arrière
    je conseille

    Vicente Macías
    So far, best portable console I´ve tried

    Three simple words: best purchase 2022!

    The buying process was very simple, shipping as quick as can be (near to 5 natural days) and a very small customs fee (~15 USD) for getting it to Mexico. Once that the console arrived, what can I say, just perfect!

    Bertrand Le Roy
    Excellent performance, but be prepared to tweak

    The console is excellent, the screen is great, and it plays anything I could throw at it, from very old titles all the way to PSP. To extend its range beyond the built-in games (which are great and many), be prepared to spend a lot of time tweaking and figuring things out. Not a fault as far as I'm concerned, but a thing to know if you're not too technical.