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1.About normal delivery time: 1-3 business days

  • Unless noted otherwise in the ordering pipeline, Anbernic ships all items within three days of receiving an order.

    *Delivery will be delayed by 2-3 business days in case of very large orders for new products launch or legal holidays.


2.Shipping way and Shipping time

 

Remark:
-Our products can be shipped from China to most countries in the world, but products shipped from overseas warehouses such as the United States, Australia, Spain, and the United Kingdom can only be shipped to the specific countries listed in the table. If you choose a product shipped from an overseas warehouse, but you cannot select the shipping method on the checkout page and there is a prompt indicating that the delivery destination address is wrong, it means that the overseas warehouse product you selected cannot be shipped to your country and city. Please try select an item sent from China to place a new order.

-The shipping way of other destination countries outside the form may also be express delivery such as FedEx. For details, please refer to the checkout page or consult our customer service.

*The tracking number will be sent to your email as soon as orders send out. You can check shipping status in the couriers' system within 12 hours.
*If you need help on tracking your delivery, or concern about a delivery time, we'll be on hand to answer your questions. Just email us to get the answer.


3.About Taxes And Shipping Costs:

The price of the product does not include customs tax. If your order needs to be shipped to Europe, you will need to pay the customs tax. The customs tax will be borne by the customer. The specific tax amount will be displayed on the payment page.Customers do not need to pay any other taxes other than customs tax.

All shipping fees are calculated automatically based on the actual weight (kilograms) of the goods /or the goods actual physical dimensions and recipients location.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary.

All orders must be paid for in full and in advance, including shipping fee. Shipping charges are non-refundable, except in rare cases of incorrect delivery.

If a delivery is confirmed lost, stolen or damaged before receipt, we will work with the courier to obtain information and arrange a refund or replacement at no further expense to you.

4.About changing the delivery address:

  • For orders that have already been shipped, in principle,Anbernic is not allowed to change shipping addresses.
  • For orders that have not yet been shipped, please contact Anbernic official customer service in time, email address: contact@anbernic.com


5.About canceling an order

-Customers may cancel an order before it has been shipped. To cancel an order, follow these steps:

  • Send an email to contact@anbernic.com
  • Put the cancellation request in the subject
  • Please include your order number

-If your order has already shipped, please refer to the Return Policy.

Please feel free to call if you have any other questions about cancellation.

    Customer Reviews

    Based on 34 reviews
    91%
    (31)
    6%
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    3%
    (1)
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    M
    M.
    Great Little Device

    This has been my most used handheld device since I’ve gotten it. The buttons are very comfortable and the device itself is super pocketable. Overall I really love the 280V.

    L
    Lepelleux Florent
    Great Retro Handheld

    I own 3 differents rétro Handheld and this one is m'y favorite. Not necessary the powerfull one, but it is poket size, fun to play with, and the form factor is great.
    Hightly recomanded 👍

    C
    Chris Airey
    Excellent device

    I recently purchased this device and I cannot put it down. If you need a retro gaming handheld, this is a good starting point. Highly recommend it!

    A
    Andrew P
    Great Overall Unit

    Received my unit very quickly (i selected the faster shipping option). Currently running the ADAM Image OS on it. Works great, brightness is great, battery life is great, soo small and compact but not uncomfortable to hold or use, which is great considering I have larger than average hands and I was worried about it being tooo small.

    Only issue really is that I ordered the red/brass colored unit because I like the Iron Man look of it, but they sent me a silver/black one. Still looks really slick and I like it.

    Wish it had a left analogue stick so I could play some N64 games like Zelda, but i knew that getting into this. I think my next unit will have the analogues, but this unit is amazing for emulating mario, pokemon, and fire emblem which is what i bought it for.

    W
    William Mixson
    Outstanding Device

    I am so in love with this little device. It is everything I want in a retro handheld. I play it every single day. From the retro Famicom color scheme, the great display, and the solid construction, I could not be happier. Thank you Anbernic!