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*Notice about shipping delay of China warehouse after January 14

Due to the Chinese New Year holiday, orders shipped from China after January 14th will be delayed to ship until early february, orders shipped from overseas warehouse will be shipped as normal.We really apologize for the inconvenience.

For RG35XX orders shipped from China warehouse, the estimated shipping time is within 7 working days (calculated from the date of placing the order)

1.About normal delivery time: 1-3 business days

  • Unless noted otherwise in the ordering pipeline, Anbernic ships all items within three days of receiving an order.

    *Delivery will be delayed by 5-7 business days in case of very large orders for new products launch or legal holidays.


2.Shipping way and Shipping time

 

Remark:
-Our products can be shipped from China to most countries in the world, but products shipped from overseas warehouses such as the United States, Australia, Spain, and the United Kingdom can only be shipped to the specific countries listed in the table. If you choose a product shipped from an overseas warehouse, but you cannot select the shipping method on the checkout page and there is a prompt indicating that the delivery destination address is wrong, it means that the overseas warehouse product you selected cannot be shipped to your country and city. Please try select an item sent from China to place a new order.

-The shipping way of other destination countries outside the form may also be express delivery such as FedEx. For details, please refer to the checkout page or consult our customer service.

*The tracking number will be sent to your email as soon as orders send out. You can check shipping status in the couriers' system within 12 hours.
*If you need help on tracking your delivery, or concern about a delivery time, we'll be on hand to answer your questions. Just email us to get the answer.


3.About Taxes And Shipping Costs:

The price of the product does not include customs tax. If your order needs to be shipped to Europe, you will need to pay the customs tax. The customs tax will be borne by the customer. The specific tax amount will be displayed on the payment page.Customers do not need to pay any other taxes other than customs tax.

All shipping fees are calculated automatically based on the actual weight (kilograms) of the goods /or the goods actual physical dimensions and recipients location.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary.

All orders must be paid for in full and in advance, including shipping fee. Shipping charges are non-refundable, except in rare cases of incorrect delivery.

If a delivery is confirmed lost, stolen or damaged before receipt, we will work with the courier to obtain information and arrange a refund or replacement at no further expense to you.

4.About changing the delivery address:

  • For orders that have already been shipped, in principle,Anbernic is not allowed to change shipping addresses.
  • For orders that have not yet been shipped, please contact Anbernic official customer service in time, email address: contact@anbernic.com


5.About canceling an order

-Customers may cancel an order before it has been shipped. To cancel an order, follow these steps:

  • Send an email to contact@anbernic.com
  • Put the cancellation request in the subject
  • Please include your order number

-If your order has already shipped, please refer to the Return Policy.

Please feel free to call if you have any other questions about cancellation.

    Customer Reviews

    Based on 87 reviews
    76%
    (66)
    23%
    (20)
    1%
    (1)
    0%
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    L
    Liah
    Where is my order

    I bought a device from you guys 4 weeks ago and still never received my order or anything I think you guys scammed me and took my money and I want my money back or what I paid for

    G
    Gary M Luevano
    consoles in your pocket

    This little pocket gem stays with me where ever i go! its amazing fun and just brings out the child memories of shoving quarters in arcade cabinets growing up! everyone i show it too ends up purchasing one. great product.

    M
    Mathieu LeClair
    Real nice little machine. Rom list is a little annoying tho.

    overall, i'd give this a real positive review, it deserves it. it works great. i have no issues with boot up time.. i find those things a little funny. i mean sure maybe some take a while to boot, but it takes maybe a full 5 seconds. common thats great. packaging it nice and neat. good little box and simple. just a simple, very nice presentation. build quality is as good as one could expect. probably not as sturdy as my cell (in case) but yeah it's a handheld, it'll probably break if you drop it a lot.. it's just not made for that but w/e. people need to stop blaming others for being a klutz themselves and dropping everything.. just try not to drop it. if it's a little kid, tell them to be careful with it etc.

    it's great i really like it. if you like being able to mess around with tons of options and settings tho, well i wouldn't say it's not for you, it's just something to get used to. i'm used to fiddling with emulators but this has really limited functionality on that end. it's fine tho, just not much settings. i kind of like it better that way.

    only real hard criticism i have is that the rom list itself needs work. i donno if it's a language issue, being the fact that i'm french/english canadian and it's made by chinese..? but the list is a mess. it's numbered, doesn't matter when the actual file is names, it'll be numbered on the handheld. the list is huge and it just looks a little bit in alphabetical order, but not really. some are just all mixed in, some have a short list and randomly goes back to A listings and starts over.. weird titles too. i don't really have any interest in playing games in japanese or anything else then english so theirs a ton of weird games that were just not marketed to north america. so yeah i deleted a few of those lists and imported my own collection of roms (nes, snes, game gear, gameboy, gameboy color, gba) and sorted them alphabetically and not it pretty well solved all those problems. nice, neat alphabetical list.

    thats about my only issue. i guess it lags a bit in some titles like metal slug 2 on neogeo. could be a little more powerul. zelda link awakening is a little choppy compared to the real gameboy copy (which i own).. also doesn't seem to be made for people with big man hands. mine aren't the biggest but large enough.

    anyways, cooool little machine. growing up with things like original gameboys and game gears, it's pretty cool that we can buy things like this nowadays. also a much, much better experience then retro gaming on a smart phone.

    Thx.

    D
    D D

    Really nice console for the price

    G
    Gabriel Faucher Harrison

    Lol so good