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1.About delivery time: 1-3 business days

  • Unless noted otherwise in the ordering pipeline, Anbernic ships all items within three days of receiving an order.

    *Delivery will be delayed by 2-3 business days in case of very large orders for new products launch or legal holidays.


2.Shipping way and Shipping time

 

Remark:The shipping way of other destination countries outside the form may also be express delivery such as FedEx. For details, please refer to the checkout page or consult our customer service.

*The tracking number will be sent to your email as soon as orders send out. You can check shipping status in the couriers' system within 12 hours.
*If you need help on tracking your delivery, or concern about a delivery time, we'll be on hand to answer your questions. Just email us to get the answer.


3.About Shipping Costs:

All shipping fees are calculated automatically based on the actual weight (kilograms) of the goods /or the goods actual physical dimensions and recipients location.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary.

All orders must be paid for in full and in advance, including shipping fee. Shipping charges are non-refundable, except in rare cases of incorrect delivery.

If a delivery is confirmed lost, stolen or damaged before receipt, we will work with the courier to obtain information and arrange a refund or replacement at no further expense to you.

4.About changing the delivery address:

  • For orders that have already been shipped, in principle,Anbernic is not allowed to change shipping addresses.
  • For orders that have not yet been shipped, please contact Anbernic official customer service in time, email address: contact@anbernic.com


5.About canceling an order

-Customers may cancel an order before it has been shipped. To cancel an order, follow these steps:

  • Send an email to contact@anbernic.com
  • Put the cancellation request in the subject
  • Please include your order number

-If your order has already shipped, please refer to the Return Policy.

Please feel free to call if you have any other questions about cancellation.

    Customer Reviews

    Based on 42 reviews
    90%
    (38)
    7%
    (3)
    2%
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    N
    Nico Andersson
    Great!

    This little thing is really impressive. Not only concerning the technology but also the built quality and the design. It is sturdy, buttons and joysticks feel great and it's just the right thickness for my feeling. My unit also included a screen protection, which was a nice suprise! It seems that the SD-card with the OS is from a no-name manufacturer (at least it is not marked with anything) - so I got that one replaced by a higher quality one right away (and use the original as a back-up). Other than that - it works nice, is stable and comes with a great set of games out of the box.

    All in All - Highly recommended!

    S
    Salami
    VERY Impressive

    I recently had an urge to play game boy advance games so I began looking into the retro gaming handheld market. Several retro YouTube channels suggested the RG351MP as the best in the series, albeit "late to the party." I've never purchased a retro handheld before so I didn't mind and wanted to go with something of great quality. Lo and behold, THIS has quality. Metal exterior shell, beautiful screen, great button feel, actual portability (compared to something like the Nintendo Switch), this checked off all the boxes of a fantastic build. The power of the system is also impressive being able to play anything PS1 and below flawlessly. Additionally, it has the ability to play N64, Dreamcast, and PSP decently well which I wasn't expecting, though it could be hit or miss depending on the game. While the system can be played right out of the box, there are lots of choices when it comes to operating system and customizability with great tutorials and resources to be found online to help with the process which makes setting up a breeze.

    In short, this is my first retro handheld and really set the standard of what I expect out of similar products. Great stuff.

    M
    Michael France
    Great value. Loads of nostalgia.

    Excellent right out of the box. Easy to use and works great. Recently took it on a long flight and it was a game changer. Feels premium in the hand and definitely fulfills the retro itch, at least up to the 16 bit generation. I’d recommend it.

    A
    Anonymous

    Great gift for family and friends.

    A
    Anthony Sandoval
    HAPPY HAPPY HAPPY

    This device fulfills all my retro gaming needs from the PSone and below. Stock firmware and rom list is formidable. 100% HAPPY.