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1.About normal delivery time: 1-3 business days

  • Unless noted otherwise in the ordering pipeline, Anbernic ships all items within three days of receiving an order.

    *Delivery will be delayed by 2-3 business days in case of very large orders for new products launch or legal holidays.


2.Shipping way and Shipping time

 

Remark:
-Our products can be shipped from China to most countries in the world, but products shipped from overseas warehouses such as the United States, Australia, Spain, and the United Kingdom can only be shipped to the specific countries listed in the table. If you choose a product shipped from an overseas warehouse, but you cannot select the shipping method on the checkout page and there is a prompt indicating that the delivery destination address is wrong, it means that the overseas warehouse product you selected cannot be shipped to your country and city. Please try select an item sent from China to place a new order.

-The shipping way of other destination countries outside the form may also be express delivery such as FedEx. For details, please refer to the checkout page or consult our customer service.

*The tracking number will be sent to your email as soon as orders send out. You can check shipping status in the couriers' system within 12 hours.
*If you need help on tracking your delivery, or concern about a delivery time, we'll be on hand to answer your questions. Just email us to get the answer.


3.About Taxes And Shipping Costs:

The price of the product does not include customs tax. If your order needs to be shipped to Europe, you will need to pay the customs tax. The customs tax will be borne by the customer. The specific tax amount will be displayed on the payment page.Customers do not need to pay any other taxes other than customs tax.

All shipping fees are calculated automatically based on the actual weight (kilograms) of the goods /or the goods actual physical dimensions and recipients location.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary.

All orders must be paid for in full and in advance, including shipping fee. Shipping charges are non-refundable, except in rare cases of incorrect delivery.

If a delivery is confirmed lost, stolen or damaged before receipt, we will work with the courier to obtain information and arrange a refund or replacement at no further expense to you.

4.About changing the delivery address:

  • For orders that have already been shipped, in principle,Anbernic is not allowed to change shipping addresses.
  • For orders that have not yet been shipped, please contact Anbernic official customer service in time, email address: contact@anbernic.com


5.About canceling an order

-Customers may cancel an order before it has been shipped. To cancel an order, follow these steps:

  • Send an email to contact@anbernic.com
  • Put the cancellation request in the subject
  • Please include your order number

-If your order has already shipped, please refer to the Return Policy.

Please feel free to call if you have any other questions about cancellation.

    Customer Reviews

    Based on 39 reviews
    87%
    (34)
    13%
    (5)
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    J
    J.S.
    Good

    I would recommend upgrading ram to 16 or 32 and then dedicate 8 to vram. Also very easy to upgrade yourself and the ssd drive to a 1tb as games add up quick. Get a program to adjust tdp and you can play games like destiny 2 on windows. Batocera performance is much much much better than windows for emulation and it can read roms off the internal ssd. Love the buttons and how they feel, screen is good and bright, unit boots up super fast I’ve had no issues and use it every day for months. The buttons feel even better after being broken in. I still think it should be cheaper but it’s the only thing at this level of performance that’s actually in stock so options are very limited and the steam deck is 4x the performance but it’s huge and heavy compared to this.

    J
    J.P.
    Win600 3020e

    I absolutely like this handheld. The Anbernic Win600 is a fantastic device.

    R
    Rush Shelton
    I love the machine which is why I bought two.

    The problem I have is I ordered a 3050e for the second unit, but I received another 3020e. The 3020e just does not have the drive space for large AAA games. Still waiting on a response from customer service.

    D
    Dave
    Good Performance

    It performs emulation at full rate on most platforms up through PS2. I tried about 35 PS2 games that performed and a handful of others that were playable at 50 fps. Battery life is not all that great averaging between 1 and 1.5 hours on a charge. The analog sticks are in a terrible place they are down too low. Technically it’s biggest downfall is battery life and single channel memory architecture. Windows 11 and Batocera ran great but I was not impressed with Steam and lack of confirmed games that would play.

    A
    André Mark Dequatre
    Extraordinaire

    Meilleure que la Steam Deck. Facile à mettre en fonction, les avantages ne sont pas négligeables, pas besoin de beaucoup de manipulations a faire. Depuis que je l'ai reçu, je n'arrête pas de jouer avec. ( Même au boulot en douce ). Merci Anbernic