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1.About delivery time: 1-3 business days

  • Unless noted otherwise in the ordering pipeline, Anbernic ships all items within three days of receiving an order.

    *Delivery will be delayed by 2-3 business days in case of very large orders for new products launch or legal holidays.


2.Shipping way and Shipping time

 

Remark:The shipping way of other destination countries outside the form may also be express delivery such as FedEx. For details, please refer to the checkout page or consult our customer service.

*The tracking number will be sent to your email as soon as orders send out. You can check shipping status in the couriers' system within 12 hours.
*If you need help on tracking your delivery, or concern about a delivery time, we'll be on hand to answer your questions. Just email us to get the answer.


3.About Taxes And Shipping Costs:

The price of the product does not include customs tax. If your order needs to be shipped to Europe, you will need to pay the customs tax. The customs tax will be borne by the customer. The specific tax amount will be displayed on the payment page.Customers do not need to pay any other taxes other than customs tax.

All shipping fees are calculated automatically based on the actual weight (kilograms) of the goods /or the goods actual physical dimensions and recipients location.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary.

All orders must be paid for in full and in advance, including shipping fee. Shipping charges are non-refundable, except in rare cases of incorrect delivery.

If a delivery is confirmed lost, stolen or damaged before receipt, we will work with the courier to obtain information and arrange a refund or replacement at no further expense to you.

4.About changing the delivery address:

  • For orders that have already been shipped, in principle,Anbernic is not allowed to change shipping addresses.
  • For orders that have not yet been shipped, please contact Anbernic official customer service in time, email address: contact@anbernic.com


5.About canceling an order

-Customers may cancel an order before it has been shipped. To cancel an order, follow these steps:

  • Send an email to contact@anbernic.com
  • Put the cancellation request in the subject
  • Please include your order number

-If your order has already shipped, please refer to the Return Policy.

Please feel free to call if you have any other questions about cancellation.

    Customer Reviews

    Based on 22 reviews
    73%
    (16)
    27%
    (6)
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    R
    Rob Meyer
    Good with room for improvement

    At the $139 price-point, this device delivered. The screen is amazing, the unit is very lightweight (Li-Po battery), and it plays the classics from NES, SNES, Genesis very well. I tried a couple N64 games with mixed results, PS1 likely similar. I’m more of a 2D retro fan so this device fits my needs, but I am wishing I had opted for a device with more refined OS, Settings, and app switching such as a device that can run windows.

    I was pleasantly surprised to see Kodi is installed and after some research, found there’s a Plex addin for Kodi. I wish I could install Plex natively, but don’t see a path for that yet.

    On that note, I wish there was more official documentation and a central forum for Anbernic customers to help one-another. There’s a good chance some of my pain points have solutions. While they should work out-of-the-box, I’d be partially satisfied if there was a manual configuration available.

    I expected more from the OS and factory settings. I haven’t been able to get game save states to work, or locate anything in the stock OS settings related to this functionality.

    The charging states are really bizarre. When the device is in stand-by/hibernation and plugged in to charge, the system wakes up as soon as it hits 100%. Aside from waking me up with the bright light, this also makes it leave charging mode (despite still being plugged in) and the device drains to 30% by the time I wake up in the morning.

    The volume setting also doesn’t show an overlay while playing a game, and the device forgets the previous volume setting upon a restart (defaulting to a pretty loud level).

    Restarts are also a common occurrence because entering each game seems to reboot the device into a device-specific emulator OS. It’s bearable but not as slick as opening/closing/switching apps like we’re all accustomed from our phones.

    J
    Josh Johnson
    The Rg503

    I have had mine for a week or so now and this thing is what i wanted from my 351mp hdmi out with bluetooth to xbox one controllers is awsome on my 82inch tv.
    The plastics could be a bit more rigid and the power and vol buttons feel softer than i would have liked everthing works great out of the box up to play station one
    you cant go wrong anything after that is going to need tweeking with in the system files great product for some old school gaming on the go or as a home console for you and a friend

    B
    Bob Gale
    It Has Vertical Arcade Mode!

    The big screen is beautiful, and with vertical arcade mode, you turn it sideways and games like Centipede and Donkey Kong fill the screen! There is finally custom firmware, JELOS and ArKOS which both run PSP, Dreamcast and Saturn much better than the stock OS...still not 100% but better than most handhelds, although I wish Anbernic would upgrade theirs. Overall, very happy with this unit.

    A
    Anonymous
    Works well

    Plays most games well, but plays PSP games a bit rough. The game selection was a bit lacking(no Mario games at all), however it's easy to add games yourself.

    A
    Alvaro Gil Arranz
    Gran maquina a buen precio

    Es una maquina muy buena, permite emular miles de juegos, desde lo mas básico hasta varios de Dreamcast, ademas la pantalla se ve realmente bien, sonido bastante bueno y los joystick son de calidad

    lo recomendaria