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*Notice about shipping delay of China warehouse after January 14

Due to the Chinese New Year holiday, orders shipped from China after January 14th will be delayed to ship until early february, orders shipped from overseas warehouse will be shipped as normal.We really apologize for the inconvenience.

For RG35XX orders shipped from China warehouse, the estimated shipping time is within 7 working days (calculated from the date of placing the order)

1.About normal delivery time: 1-3 business days

  • Unless noted otherwise in the ordering pipeline, Anbernic ships all items within three days of receiving an order.

    *Delivery will be delayed by 5-7 business days in case of very large orders for new products launch or legal holidays.


2.Shipping way and Shipping time

 

Remark:
-Our products can be shipped from China to most countries in the world, but products shipped from overseas warehouses such as the United States, Australia, Spain, and the United Kingdom can only be shipped to the specific countries listed in the table. If you choose a product shipped from an overseas warehouse, but you cannot select the shipping method on the checkout page and there is a prompt indicating that the delivery destination address is wrong, it means that the overseas warehouse product you selected cannot be shipped to your country and city. Please try select an item sent from China to place a new order.

-The shipping way of other destination countries outside the form may also be express delivery such as FedEx. For details, please refer to the checkout page or consult our customer service.

*The tracking number will be sent to your email as soon as orders send out. You can check shipping status in the couriers' system within 12 hours.
*If you need help on tracking your delivery, or concern about a delivery time, we'll be on hand to answer your questions. Just email us to get the answer.


3.About Taxes And Shipping Costs:

The price of the product does not include customs tax. If your order needs to be shipped to Europe, you will need to pay the customs tax. The customs tax will be borne by the customer. The specific tax amount will be displayed on the payment page.Customers do not need to pay any other taxes other than customs tax.

All shipping fees are calculated automatically based on the actual weight (kilograms) of the goods /or the goods actual physical dimensions and recipients location.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary.

All orders must be paid for in full and in advance, including shipping fee. Shipping charges are non-refundable, except in rare cases of incorrect delivery.

If a delivery is confirmed lost, stolen or damaged before receipt, we will work with the courier to obtain information and arrange a refund or replacement at no further expense to you.

4.About changing the delivery address:

  • For orders that have already been shipped, in principle,Anbernic is not allowed to change shipping addresses.
  • For orders that have not yet been shipped, please contact Anbernic official customer service in time, email address: contact@anbernic.com


5.About canceling an order

-Customers may cancel an order before it has been shipped. To cancel an order, follow these steps:

  • Send an email to contact@anbernic.com
  • Put the cancellation request in the subject
  • Please include your order number

-If your order has already shipped, please refer to the Return Policy.

Please feel free to call if you have any other questions about cancellation.

    Customer Reviews

    Based on 82 reviews
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    J
    James Stuchly
    Slick little device.

    I wanted the 351v because it looked like a GameBoy to play GameBoy/Color/Advance games on. I was not disappointed. It only struggles when I tried to push the limits with Saturn and Dreamcast, PlayStation ran surprisingly smooth compared to my last micro handheld. It's an Anbernic, and with these you always get a quality build and premium button feel.

    S
    Spikmin
    Excellent device for tinkerers.

    I bought this primarily to play Pico-8 games, which work flawlessly btw, and tinkering with installing custom firmwares and ports of pc games turned out to be a lot of fun.

    C
    Clay W
    Best Retro Emulator

    I purchased this model to mainly play Pokémon, but I’ve now been getting into donkey Kong country and some psp games work on this. I wouldn’t recommend DS games on here with the original firmware, you will want to upgrade to AmberELEC or ArkOS. Overall, great device with several hundred games preloaded, tons of fun.

    D
    Demetrios Mallous
    Great little handheld! Works good for small child hands

    Got this for my 4 year old and she loves it. Perfect size for a child's hands. I loaded up JELOS on it. Only issue I have is that to charge it you need a "dumb" 5v <2A usb-a charger.

    R
    Ronnie Eriksson
    Grym byggkvalitet och retrokänsla!

    Riktigt fin byggkvalitet och formfaktor. Påminner om Gameboy och Gameboy color, ett måste för dem som önskar en mer retrokänsla över Nintendo switch modeller. Kommer definitivt köpa flera! Byte dock operativsystemet till AmberELEC vilket är en gamechanger och måste.