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*Notice about shipping delay of China warehouse after January 14

Due to the Chinese New Year holiday, orders shipped from China after January 14th will be delayed to ship until early february, orders shipped from overseas warehouse will be shipped as normal.We really apologize for the inconvenience.

For RG35XX orders shipped from China warehouse, the estimated shipping time is within 7 working days (calculated from the date of placing the order)

1.About normal delivery time: 1-3 business days

  • Unless noted otherwise in the ordering pipeline, Anbernic ships all items within three days of receiving an order.

    *Delivery will be delayed by 5-7 business days in case of very large orders for new products launch or legal holidays.


2.Shipping way and Shipping time

 

Remark:
-Our products can be shipped from China to most countries in the world, but products shipped from overseas warehouses such as the United States, Australia, Spain, and the United Kingdom can only be shipped to the specific countries listed in the table. If you choose a product shipped from an overseas warehouse, but you cannot select the shipping method on the checkout page and there is a prompt indicating that the delivery destination address is wrong, it means that the overseas warehouse product you selected cannot be shipped to your country and city. Please try select an item sent from China to place a new order.

-The shipping way of other destination countries outside the form may also be express delivery such as FedEx. For details, please refer to the checkout page or consult our customer service.

*The tracking number will be sent to your email as soon as orders send out. You can check shipping status in the couriers' system within 12 hours.
*If you need help on tracking your delivery, or concern about a delivery time, we'll be on hand to answer your questions. Just email us to get the answer.


3.About Taxes And Shipping Costs:

The price of the product does not include customs tax. If your order needs to be shipped to Europe, you will need to pay the customs tax. The customs tax will be borne by the customer. The specific tax amount will be displayed on the payment page.Customers do not need to pay any other taxes other than customs tax.

All shipping fees are calculated automatically based on the actual weight (kilograms) of the goods /or the goods actual physical dimensions and recipients location.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary.

All orders must be paid for in full and in advance, including shipping fee. Shipping charges are non-refundable, except in rare cases of incorrect delivery.

If a delivery is confirmed lost, stolen or damaged before receipt, we will work with the courier to obtain information and arrange a refund or replacement at no further expense to you.

4.About changing the delivery address:

  • For orders that have already been shipped, in principle,Anbernic is not allowed to change shipping addresses.
  • For orders that have not yet been shipped, please contact Anbernic official customer service in time, email address: contact@anbernic.com


5.About canceling an order

-Customers may cancel an order before it has been shipped. To cancel an order, follow these steps:

  • Send an email to contact@anbernic.com
  • Put the cancellation request in the subject
  • Please include your order number

-If your order has already shipped, please refer to the Return Policy.

Please feel free to call if you have any other questions about cancellation.

    Customer Reviews

    Based on 53 reviews
    92%
    (49)
    6%
    (3)
    2%
    (1)
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    R
    Robert Arenas
    Amazing device!

    My nephew loved it. This device is solid. Performed above expectations.

    R
    Rodo Rodriguez
    Excellent value for money 👍

    The console is made of excellent materials, the quality of the buttons is good, good touch and operation, like the crosshead, the stick are the best, even better than many consoles of big brands. The battery has enough, depending on the configuration and use that is given. Negative aspect the SD for me is not worth it since many games are in Japanese, misnamed and then it is not possible to search for the game information. The OS needs to be polished a bit but I liked it, the vertical games and the use of the function button are a great detail.

    Connect it to the TV and a bluetooth arcade controller, everything easy is like having your own arcade at home. In summary is this product worth it? My opinion is that you can buy it with your eyes closed. Shipping was fast 6 days

    M
    Michael Wood
    Great little machine

    Out of the box my unit worked great. The included micro SD card had a ton of games ready to go if you wanted that.

    I ended up reflashing the system to Arkos to tinker more and so far it’s been perfect. I’ve dabbled in raspberry pi’s a bit before but wanted an out of the box solution for portable. This one feels durable so far.

    M
    M.
    Nearly perfect

    It's small enough to fit in my pocket and the 4:3 screen is excellent for retro games. The stereo speakers sound great, but I do have some issues with audio popping/crackling with Wi-Fi enabled. The CPU is fast enough to emulate everything I want, but I do wish N64 ran a little better. The buttons and D-pad are fantastic, very responsive and have a great retro console feel. The battery life is very good and lasts as long as advertised. The joysticks feel very good too, but I typically use the D-pad instead. The metal case feels really premium and great to hold. It's a tad bit heavy, but I like it. I would recommend this device to anyone looking for a pocket retro-system. Despite a few minor issues, it's a really fantastic device overall.

    M
    Miguel Cervantes
    Fits in my pocket.

    This can play all my favorite games. Fits in my pocket and it's pretty solid.