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1.About normal delivery time: 1-3 business days

  • Unless noted otherwise in the ordering pipeline, Anbernic ships all items within three days of receiving an order.

    *Delivery will be delayed by 2-3 business days in case of very large orders for new products launch or legal holidays.


2.Shipping way and Shipping time

 

Remark:
-Our products can be shipped from China to most countries in the world, but products shipped from overseas warehouses such as the United States, Australia, Spain, and the United Kingdom can only be shipped to the specific countries listed in the table. If you choose a product shipped from an overseas warehouse, but you cannot select the shipping method on the checkout page and there is a prompt indicating that the delivery destination address is wrong, it means that the overseas warehouse product you selected cannot be shipped to your country and city. Please try select an item sent from China to place a new order.

-The shipping way of other destination countries outside the form may also be express delivery such as FedEx. For details, please refer to the checkout page or consult our customer service.

*The tracking number will be sent to your email as soon as orders send out. You can check shipping status in the couriers' system within 12 hours.
*If you need help on tracking your delivery, or concern about a delivery time, we'll be on hand to answer your questions. Just email us to get the answer.


3.About Taxes And Shipping Costs:

The price of the product does not include customs tax. If your order needs to be shipped to Europe, you will need to pay the customs tax. The customs tax will be borne by the customer. The specific tax amount will be displayed on the payment page.Customers do not need to pay any other taxes other than customs tax.

All shipping fees are calculated automatically based on the actual weight (kilograms) of the goods /or the goods actual physical dimensions and recipients location.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary.

All orders must be paid for in full and in advance, including shipping fee. Shipping charges are non-refundable, except in rare cases of incorrect delivery.

If a delivery is confirmed lost, stolen or damaged before receipt, we will work with the courier to obtain information and arrange a refund or replacement at no further expense to you.

4.About changing the delivery address:

  • For orders that have already been shipped, in principle,Anbernic is not allowed to change shipping addresses.
  • For orders that have not yet been shipped, please contact Anbernic official customer service in time, email address: contact@anbernic.com


5.About canceling an order

-Customers may cancel an order before it has been shipped. To cancel an order, follow these steps:

  • Send an email to contact@anbernic.com
  • Put the cancellation request in the subject
  • Please include your order number

-If your order has already shipped, please refer to the Return Policy.

Please feel free to call if you have any other questions about cancellation.

    Customer Reviews

    Based on 76 reviews
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    (69)
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    P
    Paul Hennessey
    Brilliant

    I seen the powkiddy on tiktok recently, and after researching which is the best value hand held I was lead to this one. It is perfect! The colour was navy instead of purple but I didn't care. Comes with a great selection of games and you can easily add more via WiFi from a laptop. Instructions on how to do so are widely available online. I love this device! Delivery took only 3 days (UK) Dreamcast games are not perfect but I wasn't expecting them to be. I added die hard trilogy for PS1 and havnt put it down! Make sure you look how to exit games and close the device down properly by watching YouTube videos. Thanks!

    G
    G.L.
    Awesome

    Works just like you'd expect. I flashed it over to a more updated amberelec version and it's basically doing everything I could hope for.

    T
    Teresa Hoskins

    Very nice and my son hasn’t put it down

    J
    Jiri Beck
    Great Device

    Works really flawless. I have ArkOS installed on my SD card and all games I was looking for to play works like a charm. I love and play PSX, NES, SNES, GB (yes, that is really fun to play Street Fighter 2 again on small monochrome display) and GBA games, didn't try PSP or GameCube games.
    Device looks really good too. I was little bit afraid of plastics, but everything is firm and well done. And even missing wifi is nothing to be worried about. You can add all games and stuff via card reader in any laptop.
    I recommend this device to everyone who wants to play classic games on the go.

    M
    Matt
    Quite good

    So far I have ran GBA, Game Boy, Game Boy Color and SNES games using ArkOS and the experience has been fantastic. However, when the unit arrived the included sd card was defective and was unreadable by both the RG351P and multiple computers I tried plugging it into, and any attempt to format it resulted in various errors. Judging from various videos and reviews this does appear to be quite uncommon and unlucky. After that minor annoyance I have nothing but good things to say about this device. GBA emulation is absolutely awesome and I absolutely recommend this to anyone looking for a good GBA emulation experience.