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1.About normal delivery time: 1-3 business days

  • Unless noted otherwise in the ordering pipeline, Anbernic ships all items within three days of receiving an order.

    *Delivery will be delayed by 2-3 business days in case of very large orders for new products launch or legal holidays.


2.Shipping way and Shipping time

 

Remark:
-Our products can be shipped from China to most countries in the world, but products shipped from overseas warehouses such as the United States, Australia, Spain, and the United Kingdom can only be shipped to the specific countries listed in the table. If you choose a product shipped from an overseas warehouse, but you cannot select the shipping method on the checkout page and there is a prompt indicating that the delivery destination address is wrong, it means that the overseas warehouse product you selected cannot be shipped to your country and city. Please try select an item sent from China to place a new order.

-The shipping way of other destination countries outside the form may also be express delivery such as FedEx. For details, please refer to the checkout page or consult our customer service.

*The tracking number will be sent to your email as soon as orders send out. You can check shipping status in the couriers' system within 12 hours.
*If you need help on tracking your delivery, or concern about a delivery time, we'll be on hand to answer your questions. Just email us to get the answer.


3.About Taxes And Shipping Costs:

The price of the product does not include customs tax. If your order needs to be shipped to Europe, you will need to pay the customs tax. The customs tax will be borne by the customer. The specific tax amount will be displayed on the payment page.Customers do not need to pay any other taxes other than customs tax.

All shipping fees are calculated automatically based on the actual weight (kilograms) of the goods /or the goods actual physical dimensions and recipients location.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary.

All orders must be paid for in full and in advance, including shipping fee. Shipping charges are non-refundable, except in rare cases of incorrect delivery.

If a delivery is confirmed lost, stolen or damaged before receipt, we will work with the courier to obtain information and arrange a refund or replacement at no further expense to you.

4.About changing the delivery address:

  • For orders that have already been shipped, in principle,Anbernic is not allowed to change shipping addresses.
  • For orders that have not yet been shipped, please contact Anbernic official customer service in time, email address: contact@anbernic.com


5.About canceling an order

-Customers may cancel an order before it has been shipped. To cancel an order, follow these steps:

  • Send an email to contact@anbernic.com
  • Put the cancellation request in the subject
  • Please include your order number

-If your order has already shipped, please refer to the Return Policy.

Please feel free to call if you have any other questions about cancellation.

    Customer Reviews

    Based on 57 reviews
    77%
    (44)
    19%
    (11)
    4%
    (2)
    0%
    (0)
    0%
    (0)
    N
    N Riley
    An Excellent Little Device!

    The console works exceedingly well and plays all of my games with ease and to be frank works way better than my old JXD S602. The build quality is very good in my opinion and I ordered a case which should arrive in a couple of weeks for it to keep it safe. For some of the hackroms I run I had to tweak the settings but the process was painless and the settings were easy to manipulate. For any new purchaser make sure you read the manual that comes with it, I was at first confused with how to access the menu when running a game but the actual command is really simple and it's all there in the manual. I have been thoroughly impressed and I look forward to buying more of this companies offerings in the future!

    L
    Leo Lee
    Power button modification

    Since the power button is erected from the body, the machine will start up inadvertently by bump on the power button. I tried 3 times in my rucksack until i feel hot inside.

    S
    Samuel De La Rosa
    Retro heaven

    You gotta use JELOS. Its a perfect screen. Not much more to be said other than GBA is the biggest winner when it comes to this device

    G
    George Kaufmann
    Great unit

    Over all a great unit but noticed it has some pixel issues.

    K
    Kevin R
    Love it.

    I love it its definitely a great way to enjoy some classic games, the only real problem I have is the to slots I wish they had a cover as to not have them pop out on you also would be awsome to switch between both systems without having to take one of the cards out, only reason it's not 5 stars also site said it was already upgraded to Android 11 and it was not