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1.About delivery time: 1-3 business days

  • Unless noted otherwise in the ordering pipeline, Anbernic ships all items within three days of receiving an order.

    *Delivery will be delayed by 2-3 business days in case of very large orders for new products launch or legal holidays.


2.Shipping way and Shipping time

 

Remark:The shipping way of other destination countries outside the form may also be express delivery such as FedEx. For details, please refer to the checkout page or consult our customer service.

*The tracking number will be sent to your email as soon as orders send out. You can check shipping status in the couriers' system within 12 hours.
*If you need help on tracking your delivery, or concern about a delivery time, we'll be on hand to answer your questions. Just email us to get the answer.


3.About Shipping Costs:

All shipping fees are calculated automatically based on the actual weight (kilograms) of the goods /or the goods actual physical dimensions and recipients location.

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary.

All orders must be paid for in full and in advance, including shipping fee. Shipping charges are non-refundable, except in rare cases of incorrect delivery.

If a delivery is confirmed lost, stolen or damaged before receipt, we will work with the courier to obtain information and arrange a refund or replacement at no further expense to you.

4.About changing the delivery address:

  • For orders that have already been shipped, in principle,Anbernic is not allowed to change shipping addresses.
  • For orders that have not yet been shipped, please contact Anbernic official customer service in time, email address: contact@anbernic.com


5.About canceling an order

-Customers may cancel an order before it has been shipped. To cancel an order, follow these steps:

  • Send an email to contact@anbernic.com
  • Put the cancellation request in the subject
  • Please include your order number

-If your order has already shipped, please refer to the Return Policy.

Please feel free to call if you have any other questions about cancellation.

    Customer Reviews

    Based on 67 reviews
    94%
    (63)
    6%
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    t
    toni holuin
    Great but...

    This is a great emulation device PERIOD, but... a few problems. first the TF or SD card included is poor quality and can fail destroying all info on it like OS, games, and saves. next the Original OS is a bit dated, I recommend RETRO GAME CORP for a starter guide to fix these problems. I followed his video and checked if every thing he was doing was safe and it IS. and a good place to find ROMS is VIMMS lair.
    https://www.youtube.com/watch?v=iLcvGnW6CJc&t=349s
    https://www.youtube.com/watch?v=Sh5W7vw9Lqc&t=288s

    P
    Patrick Mason
    I Love This Handheld so Much

    I was a bit worried at first because I never got something like this, but after diving in I've found that this thing is PERFECT for what I wanted out of a retro handheld. Everything works perfectly right out of the box; the only settings I ever really needed change were the screen settings for my personal preferences, otherwise you can just pick up and play it right off the bat.

    P
    Patrick D
    Easy to use and customize

    The device is solid out of the box, and I appreciated the little extras like a screen protector and WiFi dongle. There’s a pretty active community willing to help work on any issues you encounter on the software side.

    The device is advertised as handling up to Dreamcast, but the slowdown for that system was too much. I also found it to struggle with N64 even after customizing the emulation as much as possible. But that said, it is delightful with PlayStation and down. I’d definitely recommend it to anyone wanting a solid emulation handheld at a reasonable price.

    M
    Marcel Vega
    Great Retro Handheld

    Tgis is my second unit. I was so impressed with this handheld that I hand to order a second one.

    G
    G.P.
    Great so far.

    I've tested a handful of games but only played a lot of Final Fantasy 1 on the GBA. It runs well. Though there are slight audio issues, but not enough to really complain.

    Everything retro has run fine so far. Ape Escape, Metal Gear Solid, and Tomb Raider on PS1 seemed to play just fine. I didn't put a lot of time into them but enough to assume it would play the whole game with minimal issues.

    The only issues I've had so far is a stuck green pixel. I only notice it when the console is booting so, again, I can't knock it too bard.